At 10bat, your personal data is treated with the same seriousness as your account balance. This Privacy Policy explains exactly what information 10bat collects, why it is collected, how it is used, and what rights you hold over your own data as a registered player.
Six core commitments that define 10bat's approach to data privacy for Pakistani players.
Every piece of data transmitted between your device and 10bat's servers is protected by industry-standard 256-bit SSL encryption. Your personal details, payment information, and 10bat login credentials are never transmitted in plain text.
10bat does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes. Your information is used solely to operate, improve, and secure the 10bat platform and services you use.
10bat's data practices account for the specific context of Pakistani players. Payment data from JazzCash, EasyPaisa, and local bank transfers is handled in accordance with financial data security standards applicable in the Pakistani market.
10bat provides every registered player with the right to access, correct, and request deletion of their personal data. You can also withdraw consent for optional data processing at any time by contacting 10bat support.
10bat uses cookies strictly to maintain your session, remember preferences, and analyse platform performance. No cross-site tracking cookies are placed without your knowledge. You can manage cookie preferences through your browser settings at any time.
10bat retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and anti-money laundering obligations. Data is securely deleted or anonymised once retention periods expire.
10bat is committed to safeguarding the privacy of every player who uses the 10bat platform. This Privacy Policy sets out in clear, straightforward terms how 10bat collects, processes, stores, shares, and protects personal information belonging to registered players and visitors to 10bat.org. It also explains the rights you hold over your own data and how to exercise those rights.
This policy applies to all personal data processed in connection with your use of the 10bat website, mobile-optimised platform, and any associated services — including cricket betting, PSL wagering, live casino, slot games, and all financial transactions conducted in Pakistani Rupees (PKR) on the platform.
10bat operates in the Pakistani market and processes data in accordance with the standards established under its international gaming licence and applicable data protection principles. Where this policy refers to "personal data," it means any information that identifies you or could reasonably be used to identify you as an individual.
For the purposes of applicable data protection law, 10bat — operating the platform at 10bat.org under an international gaming licence — is the data controller responsible for the personal data of its registered players. This means 10bat determines the purposes for which and the manner in which your personal data is processed.
All data-related enquiries, requests to exercise your privacy rights, and complaints relating to data processing by 10bat should be directed to the 10bat support team. Contact details are set out in Section 14 of this policy.
10bat collects personal data across several categories. The table below summarises the types of data collected and the primary source of each category:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Provided by you during registration or KYC |
| Contact Data | Email address, mobile number, residential address | Provided by you during registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history, PKR deposit and withdrawal records | Provided by you via cashier; automatically recorded |
| Account Data | Username, password hash, account balance, bonus status, betting history, casino game history | Created and recorded automatically during platform use |
| Technical Data | IP address, browser type and version, device type, operating system, session duration, referral URL | Collected automatically via cookies and server logs |
| Behavioural Data | Pages visited, bet types placed, game preferences, promotional responses, login timestamps | Collected automatically during platform interaction |
| Communications Data | Records of correspondence with 10bat support, chat transcripts, email exchanges | Generated when you contact 10bat |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cooling-off period activations | Provided by you via account dashboard or support |
Certain data fields during the 10bat registration process are optional. Providing optional data (such as preferred language or communication preferences) is at your discretion and does not affect your ability to use core 10bat features. You will be clearly informed at the point of collection whether a data field is mandatory or optional.
In limited circumstances, 10bat may receive personal data about you from third-party sources. This includes identity verification results from KYC service providers, fraud screening data from payment processors, and responsible gaming data from self-exclusion schemes where applicable. All such data is treated with the same protections as data collected directly from you.
10bat uses collected personal data for the following specific and lawful purposes:
10bat processes your personal data only where a valid legal basis exists. The applicable legal bases for each processing activity are as follows:
Cookies are small text files stored on your device by your web browser when you visit 10bat.org. They allow 10bat to recognise your device on subsequent visits, maintain your session while you are logged in, remember your preferences, and gather anonymised analytics about how the platform is used.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when cookies are set. Please note that disabling strictly necessary cookies will impair your ability to use core 10bat features, including maintaining your login session.
10bat does not sell or rent your personal data to third parties. 10bat may share your data with selected third parties in the following limited and controlled circumstances:
As 10bat operates under an international gaming licence and uses globally distributed cloud infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, 10bat ensures that appropriate safeguards are in place to protect your data to a standard consistent with the principles set out in this Privacy Policy.
Safeguards applied to international transfers may include contractual data processing agreements incorporating standard data protection clauses, transfers to jurisdictions recognised as providing adequate data protection, or other legally recognised transfer mechanisms. If you require further information about the specific safeguards applied to international transfers of your data, you may contact 10bat support at [email protected].
10bat retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised such that it can no longer be attributed to you as an individual. Anonymised aggregate data may be retained indefinitely for statistical and research purposes.
As a 10bat player, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting 10bat support at [email protected]:
Request a copy of the personal data 10bat holds about you. 10bat will provide this within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held in your 10bat account record.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that 10bat suspends processing of your data in certain circumstances, such as while the accuracy of the data is being contested.
Receive your personal data in a structured, commonly used, machine-readable format so it can be transferred to another service provider.
Object to processing of your data where it is based on legitimate interests or for direct marketing purposes. Objections to marketing are always honoured immediately.
10bat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security controls in place include:
10bat's platform and services are strictly intended for adults aged 21 years and over. 10bat does not knowingly collect personal data from any person below the age of 21. The 10bat registration process includes age verification mechanisms and 10bat enforces mandatory KYC checks to confirm player age.
If 10bat becomes aware that personal data has been collected from a person below the minimum age of 21 — whether through the registration process, a parental notification, or any other means — 10bat will immediately suspend the relevant account, void any pending bets, return any deposited funds to the originating payment method, and permanently delete all personal data associated with the underage account.
If you are a parent or guardian and believe that a minor under your care has registered a 10bat account, please contact 10bat support immediately at [email protected]. 10bat will investigate and act on all such reports as a matter of priority.
10bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform features, or internal data processing practices. The effective date of the current version is displayed at the top of this page.
Where a change to this Privacy Policy is material — meaning it substantially affects your rights or the way in which 10bat processes your personal data — 10bat will provide advance notice by email to the address registered on your 10bat account at least 7 days before the change takes effect. Non-material updates (such as typographical corrections or clarifications that do not affect the substance of the policy) may take effect immediately upon publication.
We encourage you to review this Privacy Policy periodically. Your continued use of the 10bat platform following notification of any changes constitutes your acknowledgment of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or 10bat's data processing practices, please contact the 10bat support team using the details below. All privacy-related correspondence will be handled with appropriate confidentiality.
If you are dissatisfied with 10bat's response to a privacy-related complaint, you may escalate the matter to 10bat's designated compliance officer by requesting escalation in your follow-up correspondence. 10bat will acknowledge all escalated complaints and provide a substantive response within 15 business days.
For matters relating to responsible gaming, self-exclusion, or player protection tools, please visit the Responsible Gaming page. For the full terms governing your use of the 10bat platform, please refer to the Terms & Conditions.
Your data is protected. Your PKR deposits are secure. And with JazzCash and EasyPaisa support, getting started on Pakistan's top cricket betting platform takes under two minutes.